Description: After crash, could not re-open Writer or Calc until forcing full closure of LibreOffice via Task Manager After re-opening, bug not reproduceable - so happened only first use of new install Steps to Reproduce: 1.Clean (first ever) install LibreOffice 6.2.0, Windows 10, computer not rebooted after install 2.Open Calc, open Writer (no file imported, pages as given on opening, to view layout etc, check menus) 3. in Writer, 'View' dropdown menu, click 'fullscreen' 4. Total crash of Libreoffice (both Writer and Calc) Actual Results: total crash of LibrOffice/ closed. Expected Results: Expected 'full screen' view Reproducible: Always User Profile Reset: No Additional Info: After crash, could not re-open pages (Writer, Calc) fro 'Start' menu etc. No LibreOffice pages remaining visibly 'open' in coputer, nor taskbar icon. Forced full closure of LibreOffice through Task Manager. Then able to re-open pages. Bug not reproduceable after re-opening pages.
I cannot edit this report - it states bug 'Always' reproduceable. It happened on first use only, of new install.
Perhaps LO uses OpenGL rendering. Could you check you have last update of your graphic card drivers? Also, could you give a try to https://wiki.documentfoundation.org/QA/FirstSteps ?
Dear Ken, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Ken, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp